Frequently asked questions
Answers to some of the most frequently asked questions
What is a standard page?
The smallest chargeable unit is 1 standard page. In other words, if the client orders only 1 page of a text consisting of 100 words, it will be charged as a full standard page. The number of standard pages is rounded up to the next whole number.
How much will my translation cost?
Do I need a certified or a non-certified translation?
Non-certified translations do not include a seal or a signature, and they are not bound with the original.
We suggest you check which type of translation is required in the institution where you will submit the document (e.g. embassy, employer, university etc.).
How to order a written translation?
Upload your document on our website to receive a free, non-binding quote or send it to email@example.com. Diglossia guarantees confidentiality of business and trade secrets for all projects.
Our team will send a notification that the translation is completed, so you could make the payment.
How to order interpreting services?
The total time spent with the client will be charged, i.e. from the interpreter’s arrival until the end of the event, regardless of the actual time spent interpreting. For one day of interpreting outside of interpreter’s place of residence, a minimum of 8 hours will be charged. In such cases, the client agrees to pay travel expenses, accommodation as well as meals. Feel free to contact us about our interpreting services at firstname.lastname@example.org.
What about proofreading?
How to order translation
Read the quote and accept it by signing it and/or affixing your seal to it. This will make your quote become an order. The client agrees to pay the total amount before the delivery of the translation unless agreed otherwise. In other words, the quote may be used as a pro forma invoice for services.
Our team will send a notification that translations have been completed, so you could make the payment.
After we receive the payment confirmation, we will send your translation via e-mail, delivery service or post.